Traffic Accident Assistance
In case of a collision, rollover, or accident, an ASSA representative will come to advise you at the site of the accident in order to initiate the processing of the claim without the need to come to our offices.
Exclusive service for our car insurance policyholders
Providing assistance 24 hours a day, 365 days a year, throughout the Republic of Costa Rica.
Calling 800-800-ASSA (2772) and we will assist you with your unforeseen events:
Repair Shop Referrals
We will provide the beneficiary with information on local vehicle repair shops, as well as their characteristics in terms of quality, location, and specialty.
Towing Service*
In the event that the Insured’s automobile cannot be driven due to a traffic accident or breakdown, the company shall be in charge of towing it to the nearest garage or place of the Insured’s choice.
Ambulance Service*
When the insured requires the services of a public or private ambulance due to an accident occurring in the insured automobile, the emergency medical services will be contacted immediately.
Locksmith for lost or misplaced keys**
In case the insured loses or misplaces the keys of the insured car, the company will coordinate the dispatch of a locksmith to solve the aforementioned eventuality.
Gasoline supply, tire change, and power supply*
In case you need assistance with gasoline supplies, a tire change, or a power failure in the insured car, the company will arrange and cover the cost of sending a person to take care of the respective problem.
*Maximum CRC 100.000 per event (3 events per year)
**Maximum CRC 50.000 per event (3 events per year)
